The question is whether it will be good or bad.
Mark Zuckerberg hit hard this summer by unveiling the first virtual assistant in its history. Her name ? Facebook M, and has no apparent connection to the excellent Matthieu Chedid.
In reality it is quite the opposite because the letter refers to the IM solution developed by the social networking giant, and therefore to Facebook Messenger.
Facebook M Is he as smart looks?
Few people have had the chance to test it yet. Alex Kantrowitz has obviously luckier than the average person because it BuzzFeed reporter was surprised to come across a wizard message by turning the iPhone this morning.
Neither one nor two, he made up his mind to test it and then published an article in stride. An article that comes with many catches.
The first thing that strikes you is without doubt the tone used by the assistant. He clearly understands natural language and is expressed more clearly.
This is a good thing but it is mainly office that surprise. Thanks to him, Alex managed to find a vegetarian restaurant close to its geographical position and the assistant was even able to show him a capture comments and appreciations left by customers of the establishment of Yelp.
Famous, but the best is yet to come because our tester the impossible is then prefixed to book a plane ticket.
Through Facebook If he could show the average price of a flight between San Francisco and New York for Thanksgiving week and even booked the cheapest flight on the heels while suggesting specific dates and hours the wizard. He then proceeded to pay without leaving Messenger and he ended by asking M to send a summary email.
The assistant took only a few seconds to run.
So of course when you read this exchange, we say right away that the assistant to a sacred ahead of its competitors, but there still is a point to consider: the solution does not rely solely on artificial intelligence.
In fact, it is a hybrid system based on both an RN and a team ... human. The "M Trainers" is their name, can intervene if something goes wrong when the wizard is not able to answer the questions of the user.
And it's very funny because if the first exchange between Facebook M and Alex were very quick, assistant needed a few minutes to show him a vegetarian restaurant. This is obviously a guess but a team member may have taken his hand at that time, which would explain the relevance of the following responses.
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