Apple has long boasted that its organs in conferences users more satisfied than users of competitors' devices, but a new report from the US market showed just the opposite, although the Apple hardware sales in the holiday season three times the current sales of Samsung devices.
According to the American Customer Satisfaction Index, the Samsung mobile users more satisfied than users of the iPhone, not only this, but the satisfaction of Apple customers this year fell from last year, while Samsung customers satisfaction has improved compared to last year.
And on the index scale, the Samsung this year achieved a 81 point improvement of 6.6% from last year and 11% from a decade ago, but that Apple has made on the same index 79 points with the decline of 2.5% compared to last year and 4.8% compared to ten years ago .
But what happened this year to pay for the wrath of Apple customers? It seems that the curvature of the iPhone 6 Plus is one of the reasons despite the fact that Apple said that the number of cases that got the curvature was extremely rare.
Some argue that the developments introduced by Samsung on private bodies Note 4 and S-5 Galaxy beyond what Apple is doing with the iPhone 6, which barely accepted that grow the size of the screen, but the screen resolution and colors Samsung phones surpass them.
What do you think makes the user Samsung devices more satisfied?
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